Challenge Maintenance takes the privacy
of its customers very seriously. Please read the
following policy to understand how we will treat your
personal information when you use our website and/or
services. If this policy changes then we will let you
know via our website.
In order to provide you with an efficient
service following your enquiry, we collect certain
personal information about you.
When you request
information from us concerning our products via this
website or from us directly, we may need to correct and
update your personal information about you to process
your enquiry or order for us to send you the product
information or answer any specific enquiry. This
information may include, but is not limited to, details
such as your name, your address and the nature of your
enquiry.
Challenge
Maintenance uses your personal information to process
any enquiry and/or order you transmit or send to us and
additionally for internal administration and analysis.
We may pass our personal information to other companies
within our group or to any number of our agents or sales
teams. We only pass your personal information to such
third parties where we believe that those third parties
will be able to provide you with the information you
have requested. We do not sell, rent, trade or give away
any of your personal information to third parties for
marketing purposes without your express consent. For
these purposes we may send your information
internationally, including to countries outside the
European Economic Area (EEA). Other countries offer
differing levels of protection of personal information,
not all of which may be as high as the UK.
As
required by the Data Protection Act 1998, we follow
strict security procedures in the storage and disclosure
of information that you have given us to prevent
unauthorised access. Our security procedures may involve
a request for proof of identify before we are able to
disclose sensitive information about
you.
Challenge
Maintenance recognises the importance of security in
relation to your credit or debit card details and for
that reason we use Socket Layer technology to encrypt
all your personal data and a secure server to process
your order. The technology converts the characters you
enter onto the screen into pieces of code that are then
securely transmitted over the Internet. No credit or
debit card details are held on our servers so that if in
the unlikely event that our servers are "hacked", your
details will still be safe.
Cookies are small files we can send to
your browser and which are stored on your computer's
hard drive. The computer will store an identifying code
in the Cookie which means you do not need to type in
your address each time you place an order. In order for
a Cookie to be used in this way, you must enable it by
ticking the box on the relevant page. Other than this,
we do not store your address or any other information in
the Cookie, or use it for any other
purpose.
By
disclosing your personal information to us using this
website or over the telephone, you consent to the
collection, storage and processing of your personal
information by Challenge Maintenance in the manner set
out in this privacy
statement.
If you have any
questions/comments about privacy, you should email us at sales@challengemaintenance.com
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